A conference call enables you to talk to multiple people all over the world at the same time via telephone.
Everything you need to know about conferencing with Express.
A conference call enables you to talk to multiple people all over the world at the same time via telephone.
Express Virtual Meetings offers DIY or operator-assisted audio conferencing and web conferencing services. Our conference system supports:
Audio conferencing is a do-it-yourself conference call service. There are no bookings necessary, no contracts and no downloads. Audio conferencing allows you to schedule a call with your team or clients across multiple locations at any time. You simply:
A managed conference call allows you to focus on your meeting agenda rather than its logistics. There is no need for dial-in codes and guest codes as the operator connects participants as required. The operator can also implement a range of valuable conference call features on your behalf.
You can fill out this form and one of our operators will contact you to set up your account. Sign up today for 7 days free conferencing.
Our VC solutions allow you to collaborate visually from anywhere in the world. Host fast online video conferences with our easy-to-use and reliable platform vmeet.express, or choose our HD Video Rooms service for huddle room and conference room solutions that require the highest quality video and audio.
The attendees join the meeting by using the relevant dial-in number and access code, depending on whether they are the host or a guest. You can read our getting started guide here.
You do not need to book an audio or web conferencing service, but you do need to book an Operator Connect, Talent Connect or Event Connect service.
The host gives their guests the Guest Access Code and the list of dial-in numbers. Everybody then dials in to the conference from wherever they are in the world using their relevant dial-in number. The host enters the Host Access Code and the guests enter the Guest Access Code to start conferencing!
You can add additional conference groups to your account so that multiple conferences can be held at the same time. Separating your conferences by providing staff with individual Host Codes ensures you can track usage and costs more effectively.
Participants can dial in from any country in the world. If your country isn't on our dial-in numbers list, please contact us for alternative instructions.
All you need to conference is a telephone. It can be either a mobile or landline telephone, although calls from mobiles may incur additional charges from your mobile provider.
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The host is able to place all guests on mute by pressing 250#. They can be unmuted by pressing 200#. Individuals can mute and unmute themselves by pressing *6. Groups can be customised to automatically start in 'Presentation Mode' or 'Discussion Mode'. To change your standard settings, please call us on 1300 742 024.
Your phone will function as if you were on any other call.
Simply dial into the conference at any time and a tone will tell the others that someone has joined the conference.
If you lose your phone connection, just redial the dial-in number and follow the prompts.
The conferencing system can accommodate up to 1000 participants in one conference call. However, if you need to hold an event for over 30 people, please call us so we can ensure you have the best conferencing experience.
Each participant will need:
First of all, make sure you have international roaming enabled on your Australian mobile phone.
When using roaming overseas, you can use your Australian mobile to dial in to conference using this Australian dial-in number: +61 3 8687 0634.
We are the first company to own a high-definition voice audio conferencing bridge located in Australia. Our ability to provide high-definition audio means you can experience crisp, crystal-clear audio in every conference.
There are a number of ways to prevent unwanted participants:
No, the default settings for all groups give a short tone to signal any new participant entering your conference. These settings can be customised at your request, such as name announcement upon entry.
The price of your conference will depend on where your participants are dialling in from and what number they are dialling. View our pricing page here or contact us on 1300 849 300 for more information.
Participants using the toll-free dial-in number on a landline will not be charged. The use of a mobile phone may incur charges from the mobile phone carrier. If participants use a local dial-in number from outside the local calling area in Australia or internationally, they will incur long distance charges on their phone bill. For operator-assisted calls, participants are not charged as the operator is dialling them in to the call.
There are no monthly fees for any of our conferencing services. We do charge a cancellation and after-hours fee for managed conferences. Contact us for more information.
We’ve changed our national dial-in number to improve conferencing access for all customers.
As of December 1 2017, we will have a new Australia-wide dial-in number that replaces the previous toll free 1800 dial-in number. Our new 1300 national dial-in number reduces the likelihood of restrictions, making conferencing more accessible to all users, as some business landline and mobile users experience restrictions when using 1800 numbers.
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