Cloud PBX Features

What can you do with Express Connect?

 

Express Connect Portal

Express Connect Portal.

  • Simplified PBX creation.
  • User-friendly portal for change, adds and moves.
  • Real-time, visualised call flow.
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Provisioning.

  • Auto-provisioning of Yealink phones via Zero Touch Provisioning Process.
  • No technical knowledge required to register any of the phones.
  • Registration guides to assist users with the auto-provisioning of phones.
  • Phone features can be controlled remotely via the PBX.
  • Updating settings on the PBX will update ALL phones that are auto-provisioned.
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Unified Communications.

  • Softphone client available on Windows, Mac, iOS and Android.
  • Hardware agnostic. Leverage your smartphone, tablet or desktop.
  • Calls can be made using 3G and 4G connections.
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High Definition Voice.

  • Tier 1 carrier grade codec's leveraged.
  • Quality assured (QA) hardware.
  • Large range of QA hardware list, ranging from low-cost simple setup to more feature-rich hardware to complement any company's criteria.
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PBX call routing.

  • Extensions.
  • Auto attendants.
  • Agent groups, hunt groups, paging groups.
  • Park orbits.
  • Conference rooms.
  • Service flags (trading hours).

 

PBX Voice Features.

 

  • Attended Call Transfer
  • Agent Groups / Call Queuing
  • Barge in / listen in/ teach mode*
  • BLF / Presence
  • Block Caller ID
  • Call back
  • Call Twinning
  • Call Forward always
  • Call Forward Not Reachable
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward remotely via web portal
  • Call ID Blocking on a per call basis*
  • Call Group Pickup
  • Call Park/Pickup
  • Call Redial
  • Call Return
  • Call transfer recall
  • Call waiting Activate / Deactivate
  • Caller ID
  • Simple Conference Rooms
  • Configurable calling line ID
  • Configurable Time Format
  • Configurable User ID
  • Custom Buttons creations for auto-provisioned phones
  • Direct Inward/outward dialling
  • Directed call park
  • Directed call pick-up
  • Directed call pickup with barge in
  • Do Not Disturb (DND)
  • Email on Missed Call
  • Enterprise-wide directory
  • Extension Dialing
  • Immediate Voice Mail
  • Last number redial
  • Move current call to user mobile phone*
  • Music on Hold
  • Paging Groups
  • Personalised Name recording
  • Phone List – Personal
  • Phone List – Group
  • Push to talk
  • Remote Office
  • Residential call restrictions
  • Ring Period
  • Ring Timer
  • Sequential Ring
  • Shared call appearance
  • Simple call recording*
  • Simultaneous ring
  • Voicemail (Mailbox)
  • Voicemail to Email

 

*Available via Star Code Only

 

 
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