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How to protect data and privacy while remote working

While remote work continues to be the way forward for many organisations in the APAC region, it comes with various data security and privacy protection challenges.

Since March 2020, there has been a significant increase in malicious cyber activity across Australia, with the ACCC receiving more than 100 reports of scams in a 3-month period. Implementing data security safeguards in a home working environment is essential in this digital environment. If your business is working remotely, here's all the recommendations you need to keep your data, staff and customers safe.

Upgrade all software and install encryption technology

If employees are taking work devices from the office, make sure they have been updated with the latest security software and have sufficient encryption technology installed. Setting up auto-updates is an easy way to ensure that they’re protected long-term without disrupting valuable work time. Discourage employees from using public wi-fi, as open networks are more vulnerable to malicious activity.

Use a VPN for remote access

If staff need to access applications remotely, they should use a VPN. This software connects a device to the VPN provider’s protected server and cloaks your organisation’s private information. In some cases, you may also consider setting up encrypted connections into a remote desktop or other individual server. 

Don’t use personal devices for work tasks

It can be tempting to jump on your personal laptop or tablet to send off a few emails at night - especially if your work devices are turned off or in a different room. This might sound like a harmless exercise but if your employees’ personal technology isn’t sufficiently protected, company information could be compromised by a third party. If your employees do have access to a portal or remote access environment, ensure they don’t download or sync files or emails to a personal device.

Hold security awareness trainings

Many employees could be unaware of the security risks associated with remote work. This makes holding security awareness training and enforcing strict cybersecurity policies essential for ensuring that everyone knows what their responsibilities are. Keep staff informed on the security measures that are implemented and have a cybersecurity response plan in place in case of a security breach.

Check recent security and privacy reports about online collaboration tools before using them

With the recent security flaws occurring with high profile video conferencing providers, it’s never been more important to be sure of the security and privacy levels of collaboration tools. Switching to an Australian-owned video and audio conferencing provider such as Express Virtual Meetings is one of the easiest ways to ensure that your data won’t be jeopardised by a third-party platform. EVM’s proprietary video conferencing solution, vmeet.express WebRTC (the open framework for the web that enables Real-Time Communications (RTC) capabilities in the browser).

Secure conferencing providers like EVM have:

  • Strong password security through the provision of host and guest access codes for each conference. These allow only guests who have received the access code from the host to join. By default, conferences will not continue if a host is not present 
  • The ability to lock conferences, preventing further guests from joining.
  • Unique PINs which can be assigned to each guest, allowing easy identification of conference participants as they join.
  • A conference level passcode that can be implemented to add a further layer of security in addition to the host and guest code requirements.

Only use service providers whose infrastructure is housed in secure data centres

If your data is available on the public internet, it’s open to attack. That’s why using a video and audio conferencing provider whose infrastructure is housed in secure data centres is your best defence against cyber security breaches. 

“Our video conferencing infrastructure is housed in secure data centres in Australia, and is independent of the public internet. Our state-of-the-art security encryption technology - which aligns with standard security protocols – protects the transmission of voice and video data, impeding potential threats to customer security and privacy,” says Andrea Goding, General Manager at Express Virtual Meetings.

Use a managed video and audio conferencing service for the highest level of security possible

For conferences and general meetings that require security as a priority, managed video and audio conferencing services provide the highest level of security possible. Before joining a conference, each participant is screened by expert operators who can monitor your audio or video conference and enter on-demand to ensure that everything is running smoothly and prevent access to unwanted intruders. Express Virtual Meetings have the capacity to connect over 4000+ participants in one conference call, while maintaining the highest level of professionalism and security.

As remote work increasingly becomes the norm, data security is going to become increasingly important to how we think about business communications. Ensure that you and your company are protected by using Express Virtual Meetings for your audio and video conferencing. We take security very seriously, as every business should.

Speak to our friendly team today about our video conferencing and managed virtual AGM solutions.

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